For all orders exceeding a value of 1000USD shipping is offered for free.
Returns will be accepted for up to 7 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
Email us at info@zumrid.com with your order number, the reason for return, and any relevant photos if applicable.
Our customer care team will respond with the return instructions and address.
Carefully repack the item using its original packaging, and include your order details inside the parcel.
Ship the return using a trackable and insured courier service. All return shipping fees, duties, and customs charges are the responsibility of the customer unless the return is due to our error.
We recommend retaining proof of shipment and tracking information. We are not liable for returns lost in transit.
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